You know that moment when you’re watching a television show, and one of the characters is in mortal danger, or the two characters whom you just know have to end up together have a special moment where they just might kiss, and then there’s a commercial? Or worse, the episode ends? And you ball your hands into fists and scream at the sky, “NOOOO!” Most of us know that moment. It’s a universal tactic: If you end on a note where the audience just has to know what happens next, you’ve got them hooked for another episode. Or, in the world of your employee resource group, another meeting.